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Towards a “Smart Society” Through a Connected and Smart Citizenry in South Africa: A Review of the National Broadband Strategy and Policy

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- Enablers
- Challenges
- Outcomes and Impacts

- Internet for Democracy
- Internet Governance

Author(s): More Ickson Manda & Judy Backhouse

This study provides an understanding of how institutional pressures have influenced policy implementation to advance the “smart agenda” in a developing country context, using South Africa as an exemplary case study. The study is an interpretive qualitative case study, using documentary evidence as data. Institutional theory is used as a lens for interrogating the issues confronting government in implementing “smart” initiatives. We conclude that policy alone is not sufficient if not supported by a strong implementation plan and other supporting institutional mechanisms such as leadership to coordinate, and direct resources and activities in the institution.


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Country of Study:
South Africa,

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