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Characteristics and factors that differentiate Internet users and non-users as information seekers: The case of rural women in Tanzania

Type of Resource:

Year of Publication:

- Enablers
- Challenges
- Outcomes and Impacts

- Digital Literacy And Skills
- Internet Or Digital Rights and Freedoms

Author(s): Edda Tandi Lwoga; & Wallace Chigona

The purpose of this study was to investigate the information needs and information-seeking patterns of users and non-users of the Internet among rural women in Tanzania. The study was conducted in three rural districts in Tanzania that have telecentres: Sengerema, Kongwa and Kilosa districts. The findings showed that there were similarities in the major information needs and information seeking patterns of both users and non-users of Internet, although some variations were noted. Demographic characteristics related to education level, income and number of information sources played a key role in discriminating between Internet users and non-users. This study provides empirical findings for telecenters, libraries and other rural information providers to develop and offer relevant user-centered information services that are gender sensitive, to facilitate equitable access to relevant information for rational decision-making.


Region of Study:
East Africa,

Country of Study:

Study Quality