A Model for Designing, Implementing and Evaluating Citizen-Centric e-Government in Namibia
Type of Resource:
Journal
Year of Publication:
2018
Indicators:
- Enablers
- Challenges
Themes:
- Internet Governance
- Internet Or Digital Rights and Freedoms
Author(s): Karin Fröhlich & Anicia Peters
There is a shortage of e-Government research from a citizen-centric perspective within the African continent. Focus has been on how governments can improve service delivery by being efficient and effective. The focus on government’s view on e-Government often short charge the citizens who are expected to adopt and use e-Government. This paper adds to the body of knowledge by proposing a model for citizen centric e-Government that is suitable for Namibia.
URL
https://link.springer.com/chapter/10.1007/978-3-319-98827-6_1
Region of Study:
Country of Study:
Namibia,
Study Quality
High