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A Model for Designing, Implementing and Evaluating Citizen-Centric e-Government in Namibia

Type of Resource:
Journal

Year of Publication:
2018

Indicators:
- Enablers
- Challenges


Themes:
- Internet Governance
- Internet Or Digital Rights and Freedoms


Author(s): Karin Fröhlich & Anicia Peters

There is a shortage of e-Government research from a citizen-centric perspective within the African continent. Focus has been on how governments can improve service delivery by being efficient and effective. The focus on government’s view on e-Government often short charge the citizens who are expected to adopt and use e-Government. This paper adds to the body of knowledge by proposing a model for citizen centric e-Government that is suitable for Namibia.

URL
https://link.springer.com/chapter/10.1007/978-3-319-98827-6_1

Region of Study:


Country of Study:
Namibia,

Study Quality
High