Type of Resource:
Thesis

Year of Publication:
2015

Indicators:
- Enablers
- Challenges
- Trends


Themes:
- Internet Access, Affordability And Use

Author(s): Ofoeda Joshua Kwaku

 Based on a critical realist paradigm, this study used a mixed-methods (both quantitative and qualitative) approach to examine the various activities involved in acquiring a new driver’s license. The purpose of this study was to explore the factors that enable or constrain virtualization processes in government-to-citizen electronic services using evidence from the Ghana Driver and Vehicle Licensing Authority. 

URL
http://ugspace.ug.edu.gh/handle/123456789/8291

Region of Study:
West Africa,

Country of Study:
Ghana,

Study Quality
Medium