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Human Factor Issues In The Use Of E-Government Services Among Ghanaian Middle Age Population: Improving Usability Of Existing And Future Government Virtual Interactive Systems Design

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Year of Publication:

- Enablers
- Trends

- Internet Access, Affordability And Use

Author(s): Owusus Ansah Samuel

It is an undisputable fact that the world is changing at a very fast pace. It therefore requires a change if every organization and institution are to respond to these changes. It is for these reasons that government needs to take initiative in order to stimulate its citizens to adopt and embrace the use of ICT, using usability engineering as a tool to iimprove the existing and future government Virtual Interactive Systems designthem to give off the best leading to an increase in work performance. The results indicated that the e-government services have transformed how government relates itself to its citizenry.


Region of Study:
West Africa,

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Study Quality