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Optimizing E-Particiption initiatives Through Social Media: E-Participation in Developing Countries: The Case of the National Social Insurance Fund in Cameroon

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- Enablers
- Challenges
- Trends

- Digital Literacy And Skills
- Internet for Democracy
- Internet Or Digital Rights and Freedoms

Author(s): Ransome E. Bawack; Jean Robert Kala Kamdjoug; Samuel Fosso Wamba; & Aime Fobang Noutsa

This chapter on e-participation in developing countries uses Cameroon as a case study to demonstrate the realities of practicing Web 2.0 and social media tools to drive collaborative initiatives between government agencies and citizens in developing countries. The case study was guided by the incentives for e-participation using social media technologies, the tools used by a government to drive such initiatives, the level of participation from citizens, and the challenges and risks faced in implementing these technologies. A study of Cameroon's National Social Insurance Fund (NSIF) confirmed the main incentives of e-participation initiatives in developing countries and the major challenges they face in implementing them.


Region of Study:
West Africa,

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Study Quality