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Are recent postpaid price increases by SA operators justifiable?

Type of Resource:
Policy brief

Year of Publication:

- Challenges
- Trends

- Internet Access, Affordability And Use

Author(s): ResearchICTAfrica

Challenges: Increasing prices may be justified by higher electricity costs and a weak Rand, but may not improve the bottom line. Disgruntled contract subscribers may move to prepaid or simply buy data bundles in order to use Over-the-Top services such as Skype and WhatsApp for voice and text services. Trends: MTN’s revenue, OPEX and CAPEX have been in decline for the last three financial years. This raises the question about what MTN’s strategy is. Increasing prices while investing less weakens its potential to compete and innovate.


Region of Study:

Country of Study:
South Africa,

Study Quality