Type of Resource:
Book

Year of Publication:
2019

Indicators:
- Enablers
- Challenges
- Trends


Themes:
- Internet for Democracy
- Internet Or Digital Rights and Freedoms

Author(s): Richard Shambare

This chapter examines the diffusion and adoption of electronic governance systems (e-government) in South Africa. The purpose of the chapter is to determine how the supply side in South Africa has facilitated consumers' adoption of e-government. Findings revealed interesting results. First among many was that e-government is viewed by the government as a panacea to a plethora of socio-economic problems facing the country. It was further revealed that e-government initiatives at the municipality level are quite instrumental in driving the e-government agenda in South Africa. Of note, municipalities have rolled out various e-government programs. As a result, the country's overall e-government rankings were observed to have significantly improved in the recent past.

URL
https://www.igi-global.com/chapter/facilitating-consumers-adoption-of-e-government-in-south-africa/221541

Region of Study:
Africa,

Country of Study:
South Africa,

Study Quality
High