Type of Resource:
Journal

Year of Publication:
2017

Indicators:
- Enablers
- Challenges


Themes:
- Internet for Democracy
- Internet Governance
- Internet Or Digital Rights and Freedoms

Author(s): Silas Formunyuy Verkijika & Lizette De Wet

A usability evaluation was conducted on 279 e-government websites from 31 countries in Sub-Saharan Africa (SSA). The findings showed that most of the websites performed poorly across the six evaluated usability dimensions. A positive association was observed between e-government website usability and the E-Government Development Index (EGDI). Similarly, e-government website usability was also positively associated the E-Participation Index (EPI).

URL
https://www.sciencedirect.com/science/article/pii/S0268401217307934?via%3Dihub

Region of Study:


Country of Study:


Study Quality
High