Examining the use of social media in the recruitment and selection process in public institutions in Ghana: a case of Ghana Revenue Authority
Type of Resource:
Dissertation
Year of Publication:
2017
Indicators:
- Enablers
- Trends
Themes:
- Internet Access, Affordability And Use
Author(s): Zigarah, Raphael Kwaku
The main purpose of the study was to assess the use of social media in recruitment and selection process in public institutions in Ghana, with particular reference to the Ghana Revenue Authority. The objectives of the study were to identify the social media tools used for recruitment and selection at the Ghana Revenue Authority, determine the benefits of using social media in the recruitment process, determine the challenges associates with using social media for recruitment. The study revealed all the respondents representing 100% agreed that the use
of social media in recruitment and selection process is cost saving. The study
further revealed that recruitment through social media can enhance the
communication and dialogue within the recruitment process. The result
showed that majority of the staff believed that Ghana Revenue Authority used
social media (Skype and LinkedIn) in recruitment and selection of candidates
for employment.
URL
https://erl.ucc.edu.gh/jspui/handle/123456789/3539
Region of Study:
West Africa,
Country of Study:
Ghana,
Study Quality
Medium